Patients & Visitors

If you're visiting...

Visiting Hours: General visiting hours are from 11 a.m. to 8 p.m., and are typically limited to individuals over the age of 12. Visiting hours may differ in certain areas. Please check with the nursing staff.

Mail, Flowers, & Balloons: Volunteers deliver letters and flowers to your room Monday through Saturday. Mail is picked up twice daily from the patient floors. Flowers and plants may be kept in your room except for Intensive Care Units and the Step-Down Unit. To protect patients and staff with latex allergies, only mylar balloons can be delivered. Latex balloons are NOT acceptable. 

Patient's Rights: Patient or family concerns, complaints or compliments about patient care are encouraged to communicate with our Patient Services Director at (605) 719-6248.

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Any Regional Health patient has the right to contact the South Dakota Department of Health with concerns, complaints or compliments:
     South Dakota Department of Health
     Office of Health Care Licensure and Certification
     615 East 4th Street
     Pierre, SD 57501
     (605) 773-3356 for Hospital, Nursing Home and Hospice
     (800) 592-1861 for Home Health 

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Tobacco-Free Campus: Regional Health is committed to providing a safe, healthy, and healing environment for our patients, employees, and visitors. All of our campuses are tobacco-free. Tobacco use will not be permitted on Regional Health property. We will ask that while you are on our campus you refrain from the use of all tobacco products, including electronic cigarettes (e-cigarettes), clove cigarettes, and other similar smoking devices. Thank you for your support in making our communities a healthier place to live, work and visit.