Lifeline FAQs

When you press the button for help, how does Lifeline know my special needs?
You’re never a stranger when you call Lifeline.
When you begin the Lifeline service, one of the first things you do is provide us with information about yourself:  your address, physical limitations, allergies, the phone number of nearby neighbors, family members, your physician, the ambulance, polic and fire departments. That’s so the instant the Response Center receives your call, a trained monitor has instant access to that information.

What if I press the button, but can’t speak; what happens then?
You don’t have to say a word to ask for help.
Even if you can’t make voice contact with Lifeline, your monitor knows the procedure. He or she will call one of your neighbors or nearby relatives — people we call Responders — who agree at the start of service to come to your home to provide immediate help.

What if I can’t press the button?
You don’t have to worry about being able to signal for help.
Many Lifeline models feature an Inactivity Alarm that lets you establish a period of time after which, if we haven’t heard from you, the communicator will signal for immediate assistance. So, you can rely on Lifeline even if you can’t summon help.

What if I am taking a bath and suddenly need help?
You can wear your Personal Help Button anywhere within your home.
You see, Lifeline realizes that much of its value depends upon you wearing your Personal Help Button all the time.  So, Lifeline made it small and unobtrusive, even attractive. Lifeline made it lightweight. They made it comfortable.  And they made it completely waterproof. So that you can wear it even in the shower or bath.

How much does Lifeline cost?
You’ll be surprised how inexpensive peace of mind can be.
In thousands of communities across the United States and Canada, people  are enjoying the safety and peace of mind Lifeline offers. When you subscribe to Lifeline, you pay a low, one-time sign-on fee, plus a monthly monitoring fee.

Call Regional Hospital’s Lifeline Coordinator at (605) 719-7711 to find out how reasonable the monthly cost is.  There’s no need to make a long-term commitment, Lifeline can be discontinued at any time. It’s that simple and straightforward.

For more information on Lifeline, call (605) 719-7711 or go to: www.lifelinesys.com