Admissions Information/When you Arrive

Information Desk:

If you are checking in to the hospital for a procedure, please report to the information desk located in the front lobby when you arrive. Staff at the information desk will advise you on whether you should report to the admissions area, or proceed directly to the clinical area in which your procedure is scheduled. Staff at the information desk can also answer any questions you may have and provide other assistance as necessary.

Admissions:

After reporting to the information desk, you will be directed to the admissions area, just off the lobby. When you check in, an admissions representative will obtain personal and insurance information as well as required signatures on consent forms. The questions asked are necessary for our records and for legal and reimbursement requirements. As part of this interview, you will be asked to provide your insurance, Medicare, or Medicaid cards. Our goal is to make this process as simple and easy as possible. If you have any questions, please feel free to ask. The admissions department is open from 5 a.m. to 9 p.m., daily. Please arrive 30 minutes before your scheduled admission time. It is your responsibility to pre-authorize your admission with your insurance company by calling the telephone number on the back of your insurance card.

Tobacco-Free Campus:

Regional Health is committed to providing a safe, healthy and healing environment for our patients, employees, and visitors.

Tobacco use will not be permitted on Regional Health property. We will ask that while you are on our campus you refrain from the use of tobacco. Thank you for your support in making our communities a healthier place to live, work, and visit.