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Rapid City Regional Hospital
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Customer Service &
Patient Relations
Office Hours:
8 a.m. - 5 p.m.

For more information:
(605) 719-7113

To reach a patient
relations advocate:
(605) 719-4704

Customer Service & Patient Relations

We value our customers and want to make sure you are as comfortable as possible while visiting our facility. Here are just a few of the things our patient relations advocates can help you with:

  • Listening and attending to concerns, questions and feedback from patients, family members and staff
  • Advocating for the care of all patients
  • Sending/faxing verification of admittance to Tribal offices, employers and/or other agencies

If you would like to tell us about an experience at one of our facilities, please click to send us an email to Jason Nesbit.

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