If a patient or family has concerns, complaints, or compliments about patient care, they are encouraged to visit with their care provider, a department director, a Patient Relations representative, or a hospital administrator.
Any Regional Health patient has the right to contact the South Dakota Department of Health with concerns, complaints or compliments:
South Dakota Department of Health
Office of Health Care Licensure and Certification
615 East 4th Street Pierre, SD 57501
(605) 773-3356 for Hospital, Nursing Home and Hospice
(800) 592-1861 for Home Health
Rapid City Regional Hospital and Rapid City Regional Hospital Home Health/Hospice patients additionally have the right to contact The Joint Commission with concerns, complaints, or compliments.
The Joint Commission Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181