If a patient or family has concerns, complaints, or compliments about patient care, they are encouraged to visit with their care provider, a department director, a Patient Relations representative, or a hospital administrator.

Any Regional Health patient has the right to contact the South Dakota Department of Health with concerns, complaints or compliments:
South Dakota Department of Health
Office of Health Care Licensure and Certification
615 East 4th Street
Pierre, SD 57501
(605) 773-3356 (Hospital, Nursing Home and Hospice)
(800) 592-1861 (Home Health)

Rapid City Regional Hospital and Rapid City Regional Hospital Home Health/Hospice patients have the right to contact The Joint Commission with concerns, complaints, or compliments.
The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610
complaint@jointcommsion.org